Can the position of my vehicle update automatically?

Yes it is possible the location of your vehicle(s) to be updated automatically. Our software will report the new location of your vehicle once we receive a new package from your GPS Tracker device, however if you want to constantly monitor the location of your vehicles, make sure you tick both of the checkboxes, like it is shown in the image below:

How can i view the expiration date of my vehicles?

In order to view your vehicles’ expiration date (in some cases it might be different from your account’s expiration date), all you have to do is click on the “Settings” tab (top left corner). On the new window that will appear, you can see the expiration date of your vehicles, just like it is shown on the image below:


How can i delete a GPS Tracker device?

In case you want to delete a GPS Tracker device from your account on Tracking Platform, simply follow the below steps:

  • Open the “Settings” tab of the software (see how).
  • On the new window that appears, click the delete icon like it is shown on the image below.

These objects will be deleted and you will no longer be able to track them.


How can i add markers?

Adding markers on your account is an easy way to better understand the route your objects made. To be precise, markers provides you with additional information regarding the locations on the maps, and they are mostly used in order to add POI (point of interests) like the location of clients, the location of suppliers/providers and more.

In order to start adding markers, simply click on the “Places” tab and then click on the “Markers” tab (both of them are highlighted with red square). Then click on the “Add Marker” button which is highlighted with red square!


Once you click the “Add Marker” button ,a new window will appear and you can choose a name, a short description, a group to assign the marker to and also the marker’s icon ( or even add an icon of your choice). Then all that remains is click on the map to add the marker of your choice, and click save.

How can i view different colors based on the status of my vehicles?

Our tracking software gives you the option to view different colors on the homepage, based on the status of your vehicles. This feature is very useful because you can easily distinguish the status of your vehicles , based on the color they have. In order to enable this feature:

  • Open the settings of your account (see how).
  • On the new window that appears, click on the “User Interface” tab and scroll at the object list column, which is highlighted with blue square on the image below


Once you choose the colors you want for each occasion,and tick the checkbox for each occasion, click the save button at the top right corner.

How can i create sub-accounts?

The easiest and fastest way to create a sub user, is to click the “My account” panel (top right corner, highlighted with blue square) and on the new window that will open click on the “Sub accounts” tab, which is highlighted with blue square.

Then you can click the “+” button at the left corner.


After you click the “Add” button the following window will show up.


Now you can  create sub-users and fill in the text fields with their email, password, expiration date and many more.

How can i create notification alerts?

Notification alerts help you get notified instantly when a vehicle (or a set of vehicles) perform some actions like overspeed, geofence-out, lose connection with the server etc. In order to create a notification alert, click the “Events” tab at the top left corner (highlighted with blue square). From the new window that appears, you can create quickly the notification alert you wish!


How can i edit the settings of my vehicles?

In order to edit the settings of your vehicles you have to click the “Settings” tab at the top left corner of your screen, as it is shown on the image below: