How can I get my API key?

In order to make use of our API system, you must retrieve your API key which is located at the “My Account” panel. When you are logged in our software, open the “My Account” panel and at the bottom of the page, you should see your API key, just like it is shown in the image below. Once you get your API Key, you need to check our API documentation.


API-KEY-Trackerway

API Functionality

Our software provides you an advanced API functionality in order to connect the data you get through our software to your required system. If you are interested to use our API system, please check our API Documentation.

What is the long storage feature?

The long storage is a pioneer feature of our GPS Tracking software, which allows you to download the history route of your vehicles locally in your PC! If you are interested to enroll in this service, all you have to do is to contact us and we will get back to you with more details!

Once you enroll in this service, the long storage icon will appear in the “My Account” panel, like it is shown below.

Longstorage_feature

From the above panel, you can download the history route on a daily basis of your routes in a zipped format, and store them in your desired media. When you want to retrieve the history route of your vehicles, from the “Upload Storage File” tab you can upload the long storage files you have already download. Note: You can upload one file at a time!

Longstorage_feature_2

Driver Behaviour Report

Our pioneer GPS Tracking Software gives you the option to generate a Driver Behaviour Report, in order to see the overall behaviour of your drivers! This is a very helpful feature, as it will automatically calculate the famous traffic light rating system or RAG status definition as a visual cue to project performance. In order to generate this report, please follow the below steps:

 

Step 1: Create Event.

In order our system to retrieve the required information of your GPS, you need to create the following events:

  • Harsh Acceleration
  • Harsh Braking
  • Harsh Cornering

Step 2: Assign Driver.
Once you create this event, you have to assign a driver on your vehicles. In order to see how you can create a driver, click here.

 

Step 3: Create Report.

Now the final step would be to create a Driver Behavior (RAG) report. Simply click on the Reports tab , click the “Add Report” button and choose the “Driver behavior (RAG)” report. Choose the vehicle you want to create the report for (you can choose multiple vehicles), and click generate! You should receive a report like the following figure:

 

Driver Behaviour report

RAG Explation:

Red Color: There are significant issues with the project.
Amber Color: A problem has a negative effect on project performance but can be dealt with by the project manager or project delivery team.
Green Color: The project is performing to plan.

Is it possible to download history data?

Our GPS Tracking Software provides you with the possibility to download the data your GPS Tracker devices send to our servers. This is a great way in order to have access to the data your devices send to our servers, and also to keep your personal backup files. Through our software, you have the ability to download the history data of your vehicles in various formats like GSP, KML, GPX, and CSV.

In order to download the history files, from the Tracking Software homepage, navigate to the “History” tab and choose the object you are interested in. Then click the “Import/Export” button and choose the format you want to export the file, like it is shown in the picture below.

download-history-trackerway

You can also check our longstorage feature, that allows you to download the history data of your vehicles, automatically on a daily basis!

How can I delete my history data?

We respect your privacy settings and therefore we provide you with the ability to completely delete your account and the history data of your vehicles in case this is requested from you. In case you are interested to perform such an action, click the “My account” panel (see how), and then click on the “My Account” tab. Scroll at the bottom page and you will see the “Delete my account” & “Delete my history” buttons.

 

delete-my-account

 

NOTE: Once you submit your request to delete either your account or your history data, our application will start erasing your data. Within 1 hour all your data will be PERMANENTLY DELETED, and you will no longer have access to them.

How to send GPRS commands?

Our GPS Tracking software allows you to send GPRS commands to your GPS Tracker devices, directly through the main interface of the software. All you have to do is simply login to your account and click the “Object Control* button highlighted with white borded on the figure below:

 

send-gprs-commands

 

* In some languages the “Object Control” tab might be shown as “GPRS“.

How can I export my markers on a report?

Our GPS Tracking Software allows you to export the markers you have already added on our software (click here to check how to add markers), so you can get even better information regarding the reports you create through our app! In order to export markers, all you have to do is to tick the checkbox “Show Markers”.

export_markers

 

Once you generate the report the nearest markers will appear next to the address of the location, just like it is shown in the image below:

nearest_markers

 

NOTE: The “Show Markers” feature is not availabe on all reports.

How can i check the usage of my SMS credits?

In order to check the status of your SMS credits, how many SMS credits you have left on your account, the purchase date and more, simply:

 

  • Open your account details (see how)
  • On the new window that appears, click on the “SMS Usage” tab as it is shown on the image below.
  • From this panel you can check the remaining SMS credits you have left on your account,the purchase date and however these SMS credits were used(on which Event and date).

 

sms-trackplatform