TERMS AND CONDITIONS OF SERVICE/SALE
1. Acceptance of Terms
By registering for, accessing, or using TrackerWay’s online GPS tracking services, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions. We reserve the right to update or modify these terms at any time, and such changes will be effective immediately upon posting on our website. Your continued use of the service after any changes constitutes acceptance of the revised terms.
2. Use of Services
TrackerWay provides GPS tracking software to help companies locate and track their fleet of vehicles in real time through the web and smartphone applications. To use our services, you must:
Be at least 18 years old or have the legal authority to enter into this agreement on behalf of a company.
Register for an account and provide accurate, complete, and up-to-date information.
Use the services solely for lawful purposes and in compliance with all applicable local, national, and international laws.
Not attempt to reverse-engineer, decompile, or otherwise interfere with the software’s functionality.
3. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:
Notify us immediately of any unauthorized access or use of your account.
Accept responsibility for all activities that occur under your account.
Ensure that any data uploaded or processed through our platform complies with applicable data protection laws.
4. Subscription and Payment
TrackerWay operates on a subscription-based model. By subscribing to our services, you agree to:
Pay the fees associated with your chosen subscription plan in a timely manner.
Provide accurate billing information and update it as necessary.
Acknowledge that fees are non-refundable unless otherwise stated in a separate agreement or required by law.
Understand that we reserve the right to suspend or terminate your access to the services for non-payment.
5. Intellectual Property
All content, software, graphics, and features on TrackerWay’s website and applications are the exclusive property of TrackerWay or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the software for the purposes outlined in your subscription. You may not:
Copy, modify, distribute, or sell any part of our software or services.
Use our trademarks, logos, or branding without prior written consent.
6. Data Privacy and Security
We are committed to protecting your data and the data of your fleet. By using TrackerWay, you agree to our collection, storage, and processing of data as outlined in our Privacy Policy, which is incorporated into these Terms by reference. You also agree to:
Ensure that any personal data shared through our platform is collected and processed in compliance with applicable laws, such as the General Data Protection Regulation (GDPR) for users in the European Union.
Acknowledge that while we implement industry-standard security measures, we cannot guarantee absolute security against unauthorized access or data breaches.
7. Enhanced Reports and Analytics
TrackerWay offers enhanced reports and graphics to help you analyze your vehicle data in depth. While we strive to provide accurate and reliable data, you acknowledge that:
Reports are based on the data input and GPS signals received, and we are not responsible for inaccuracies due to hardware failures or signal interruptions.
You are responsible for interpreting and acting on the data provided by our software.
8. Limitation of Liability
To the fullest extent permitted by law, TrackerWay shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to loss of data, profits, or business opportunities. Our total liability for any claim shall not exceed the amount paid by you for the services in the preceding 12 months.
9. Termination of Service
We reserve the right to suspend or terminate your access to TrackerWay at our sole discretion, with or without notice, for reasons including but not limited to:
Violation of these Terms and Conditions.
Non-payment of subscription fees.
Suspected illegal or unethical use of our services.
Upon termination, you must cease all use of the software, and any outstanding fees remain due.
9. Cookies
We will only use the information that we collect about you lawfully (in accordance with The EU’s General Data Protection Regulation (GDPR)). We collect information about you to process your order and to provide you with the best possible service.
Cookies are small encrypted text files that are stored on your computer (smartphone – tablet) by this Website. The Website uses cookies to collect information about you to improve user experience and for advertisement purposes.
We use cookies for the following reasons;
- For marketing purposes, for example, to display personalized banners to our customers.
- To identify you as you travel around our site and to monitor your journey. This enables us to identify issues and improve our customer journey.
- To provide site usage information which will further help us improve and develop the services we offer.
You may change your website browser settings to reject cookies. At no point do our cookies or those of our third parties store your personal payment information on our website.
First party cookies are the cookies that TrackerWay set to offer you a fully functional experience on our site. Third party cookies are set by our business partners such as Social Media and Google. Our cookies don’t store personal information such as name, address or any payment details.
How to remove Cookies;
If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).
Internet Explorer
http://windows.microsoft.com/en-GB/windows7/Block-enable-or-allow-cookies
Google Chrome
https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies
Mozilla Firefox
http://support.mozilla.org/en-US/kb/Blocking%20cookies
Apple Safari
http://docs.info.apple.com/article.html?artnum=32467
We try to ensure that our customers have full visibility of the cookies used on our website. Our website requires certain cookies to be enabled, in order to ensure you have the very best experience on TrackerWay GPS Tracking Software however if you would like to restrict or block cookies from this website you can use your browser to do so.
TrackerWay first-party cookies include: Language, PHPSESSID, _gat, _ga, _gid, __atssc, __atuvc
List of Third Party Cookies on this website;
| COOKIE | TITLE | DESCRIPTION |
|---|---|---|
| __utma__utmb__utmc
__utmv __utmz APISID HSID NID AID SAPISID SID SIDCC SSID |
Google Analytics | These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page. These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third parties process the information on Google ’s behalf. |
We’ve put together a list of some of the most common questions about cookies. But if you’re in any doubt, you can contact us at [email protected] and we’ll do our very best to help. Our office hours are 09:00 to 17:00 Monday to Friday, excluding Bank Holidays.
We aim to reply to all queries within two working days.
Our Data Protection Officer / GDPR data protection representatives can be contacted directly here:
• Mike Smith ([email protected])•